Privacy Policy for SimplyChems

Last Updated: 11/15/2025

SimplyChems (“we,” “us,” “our”) operates the website simplychems.com (the “Site“).
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or interact with our services.
By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information Provided by You

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping information

  • Messages sent through our contact forms

  • Support inquiries

  • Account login credentials (if you create an account)

B. Automatically Collected Information

When you access the Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring URL

  • Approximate location (based on IP)

  • Cookies and tracking identifiers

  • Log data for security and performance

C. Transaction-Related Information

If you make a purchase:

  • Order details

  • Product selections

  • Payment method type (we do not store full card numbers)

  • Transaction timestamps

2. How We Use Your Information

We use collected data to:

  • Provide and maintain our services and website

  • Process orders and payments

  • Communicate with you regarding support inquiries

  • Respond to messages submitted via the site

  • Improve website performance, structure, and navigation

  • Detect and prevent fraud, abuse, or security threats

  • Comply with legal, regulatory, and operational requirements

  • Analyze usage patterns to improve user experience

  • Maintain accurate internal business records

Important Note: We do not use customer data to imply, encourage, or support human use of any product. All products are for laboratory research only.

3. Cookies and Tracking Technologies

We use cookies and similar tools for:

  • Website functionality

  • Analytics

  • Performance optimization

  • Security

  • Session management

You may disable cookies through your browser settings; however, doing so may limit certain website functionality.

You can learn more about how cookies work by visiting allaboutcookies.org

4. How We Share Information

We do not sell or rent your personal information.
We may share information with:

A. Service Providers

  • Payment processors

  • Web hosting providers

  • Security and analytics tools

  • Customer support systems

These partners only access information necessary to perform their services.

B. Legal Compliance

We may disclose information if required by:

  • Law enforcement

  • Government authorities

  • Court orders

  • Applicable regulations

C. Business Operations

In the event of:

  • A merger

  • Sale of assets

  • Business restructuring

your information may be transferred as part of the transaction.

5. Payment Information

We do not store or access full credit card numbers.
Payments are processed securely by third-party PCI-compliant processors.

6. Data Retention

We retain information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Maintain accurate business records

  • Resolve disputes

  • Comply with legal obligations

Afterward, information is securely deleted or anonymized.

7. Data Security

We implement reasonable technical measures to help protect personal information, including:

  • SSL encryption

  • Secure login system

  • Access restrictions

  • Hosting provider security features

  • Secure payment handling

While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the U.S.
By using the Site, you consent to this transfer.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Correct inaccurate data

  • Request deletion of your information

  • Request restrictions on processing

  • Opt out of certain data practices

  • Request a copy of your information (“data portability”)

To submit a request, contact us using the information below.

10. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for their content, privacy practices, or data handling.

11. Children’s Privacy

Our Site is not intended for individuals under 18.
We do not knowingly collect information from minors.
If we become aware that a minor has submitted personal data, we will delete it promptly.

12. Research-Only Disclaimer

All products sold on the Site are intended strictly for laboratory research use only.
No information on the Site should be interpreted as instructions, guidance, or recommendations for human use, or any form of clinical or diagnostic application, consumption, or administration of any product.

13. Updates to This Policy

We may update this Privacy Policy at any time.
Changes will be posted here with an updated “Last Updated” date.
Continued use of the Site constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, contact us at:

Email: contact@simplychems.com
Website: simplychems.com/contact