FAQ
Frequently Asked Questions
About us
SimplyChems is an Analytical and Research Chemical provider for Chemists, Research Enthusiasts, and Lab Technicians. We have been in the industry for many years and take pride in our ability to bring quality products to the industry.
Where are we located?
SimplyChems is a family run business located in Dallas/Fort Worth, Texas.
What services and products do we offer?
SimplyChems offers Analytical Compounds of many different types, Third Party and In-house testing services, and research compound sales.
What are Peptides?
Peptides are short chains of amino acids that serve as the fundamental building blocks of proteins and play key roles in numerous biological processes.
How do I use Peptides?
All products offered by SimplyChems are sold strictly for research and laboratory use only. Usage instructions cannot be provided, as our products are not intended for human consumption, medical, or veterinary purposes. Although each compound is guaranteed for purity, authenticity, and identification, ensuring reliability for research and testing applications.
Do I need a prescription to purchase from SimplyChems?
No prescription is required. All products offered by SimplyChems are sold strictly for research purposes only and are not for human consumption. Each product is tested for quality and purity to ensure it meets the highest standards for research use.
How should I store my Peptides?
SimplyChems products should be stored in a cool, dry place away from direct sunlight. Some products may require refrigeration for optimal stability. Specific storage instructions are provided with each product to ensure proper handling.
How long does shipping take?
We aim to process and ship all orders as quickly as possible. Orders placed before 2:00 PM EST are usually processed the same business day, while orders placed after that time will be processed on the following business day.
All packages are shipped via FedEx or USPS, depending on the destination. Typical delivery times are 3–5 business days within the United States.
Please note that shipping times may vary due to factors outside of our control, such as carrier delays, holidays, or severe weather conditions. While we strive for fast delivery, exact transit times cannot be guaranteed.
Do you ship internationally?
Yes, we ship to many countries worldwide. Please note that international shipping times may vary, and additional customs duties, import taxes, or tariffs (including U.S. tariffs on certain goods) may apply depending on your country’s regulations. These fees are the responsibility of the customer.
What payment methods do you accept?
We offer a variety of payment options. Available methods will be displayed during the checkout process for your convenience.
How can I contact customer service?
You can reach our support team through the Contact page on our website or by emailing us directly at contact@simplychems.com. We’re here to assist with any questions, order inquiries, or concerns you may have.